Volleyball tournament weekend.
I had a team from a state university checking in little by little. Every few hours, a car with a few more players would trickle in. I was just waiting until the coach person came to sign the paperwork.
Woman with a number of girls come in.
Me: Are you Some State Volleyball?
Her: Yes, that's us!
Me: So are you the one who has the credit card for the team and will sign the paperwork?
Her: Yes, I am the ONE to do all that
I get her credit card, auth it for the $1,200 (roughly) for Some State Volleyball team and have her sign the registration card....which has "Some State Volleyball" printed as the name of the group. When it's all done, I put the last 5 rooms worth of keys on the desk:
Her: Oh! We only have ONE room!
Me: You said you were Some State Volleyball????
Her: Ah ha ha...I guess I only heard the word "Volleyball". Last name is Hwang...
I just pulled out the proper reg card, had her sign it and gave her the one room key set. Didn't bother telling her how much I had auth'd her card for.
I mean really....I had asked every question, done it ALL. There's only so much a (red)girl can do.....